Refund Policy

Thirdman Pty Ltd trading as AllJND endeavours to supply only the highest quality guitars and accessories and operates a simple returns policy. We offer our customers a 14-Day Guarantee. If any item is not to your satisfaction*, simply return it to us at:

Unit 7, 500 Beaufort Street
Highgate WA 6003

When returning goods remember to include the following:

  • Your full name
  • Your address
  • Original invoice (or photocopy)
  • Original packaging (if applicable)

Additionally, the following conditions apply:

  • Item / items returned must be in the condition it / they was / were sent out and should not have been misused or damaged.
  • Please send items back via recorded delivery for your own proof of delivery, as cannot take responsibility for items lost in transit.
  • Return postage cost is not reimbursed once goods have been received, only a refund for the goods will be issued.
  • Refunds after 14 days are at the sole discretion of

AllJND reserves the right to refuse returns where the reason for return is beyond the control of AllJND (such as a customer changing their mind about the style of t-shirt they purchased).