Refund Policy

Thirdman Pty Ltd trading as AllJND endeavours to supply only the highest quality guitars and accessories and operates a simple returns policy. We offer our customers a 14-Day Guarantee. If any item is not to your satisfaction*, simply return it to us at:

AllJND
Unit 7, 500 Beaufort Street
Highgate WA 6003
AUSTRALIA

When returning goods remember to include the following:

  • Your full name
  • Your address
  • Original invoice (or photocopy)
  • Original packaging (if applicable)

Additionally, the following conditions apply:

  • Item / items returned must be in the condition it / they was / were sent out and should not have been misused or damaged.
  • Please send items back via recorded delivery for your own proof of delivery, as AllJND.com cannot take responsibility for items lost in transit.
  • Return postage cost is not reimbursed once goods have been received, only a refund for the goods will be issued.
  • Refunds after 14 days are at the sole discretion of AllJND.com.

AllJND reserves the right to refuse returns where the reason for return is beyond the control of AllJND (such as a customer changing their mind about the style of t-shirt they purchased).